Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Wi-Fi
Free parking
Luggage storage
24-hour services
General
No smoking on site
Wi-Fi
Free parking
Safe deposit box
VIP check-in/ -out
Express check-in/ -out
Concierge desk
No pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Ski storage
Lift
Fireplace
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Skiing
Hiking
Horseback riding
Cycling
Fishing
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Paid shuttle service
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's buffet
Board games
Children's play area
Spa & Leisure
Entertainment
Garden area
Leisure/ TV room
Back massage
Head massage
Full body massage
Foot massage
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Patio
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
21 Robins Road,
Queenstown,
New Zealand,
9300,
Otago
Map view
street view
21 Robins Road,
Queenstown,
New Zealand,
9300,
Otago
City landmarks
Garden
Queenstown Garden
1.7
km
Lake Wakatipu
1.6
km
Gallery
ivy box art gallery
1.3
km
Nearby
Cable Car
Skyline Queenstown
280 m
Zoo
Kiwi and Birdlife Park
280 m
Square
Queenstown Mall
280 m
Gforce Paragliding Skyline
G Force Paragliding
280 m
Rees Street
William Gilbert Rees Statue
510 m
Theme Park
Fear Factory Queenstown
280 m
Theme Park
Shotover Canyon Swing
280 m
65 Beach St
Moa Statue
520 m
Torpedo 7
Southern Lakes Heliski
280 m
Church
St Peter's Anglican Church
530 m
Cemetery
Queenstown Cemetery
340 m
Gallery
Ivan Clarke Gallery
310 m
19 Marine Parade Williams Cottage
Vesta Design
280 m
Gallery
Queenstown Arts Centre
360 m
35 Camp St
Hetties Rock & Crystal Shop
330 m
Shotover &
AJ Hackett Bungy
280 m
Gallery
Central Art Gallery Queenstown-Julia Milley
520 m
Gallery
Silver Fern Gallery
540 m
Gallery
Artbay Gallery
560 m
Rees St Marine Parade
Queenstown Underwater Observatory
280 m
Lake Hayes
280 m
Casino
SKYCITY Queenstown Casino
280 m
Store
Four Square Alpine
280 m
Mall
O'Connells Shopping Centre
350 m
Store
FreshChoice Queenstown
430 m
Park
Queenstown Hill Walking Track
550 m
Shopping Area
Aotea Gifts Queenstown
550 m
Restaurants
Fergburger
480 m
42 Shotover Street
Raeward Fresh Queenstown
390 m
53 Robins Road The Junction
Bespoke Kitchen
330 m
9 Isle St
The Spice Room
410 m
15 Shotover Street Opposite Alpine Super market
Tiki Town Street Food Village
340 m
35 Brecon Street
Jervois Steak House Queenstown
440 m
8 Duke Street
Fat Badgers Pizza Bar Queenstown
430 m
33 Camp Street
Fishbone Bar & Grill
460 m
7 Beach Street
Lone Star Cafe & Bar
450 m
14 Brecon Street
Muskets and Moonshine
460 m
10 Brecon Street
Reviews and Ratings
Feedback from previous guests about their experience.
76%
enjoyed the hotel and would happily stay again
7.6/10
Very good
Rooms
7.0
Location
8.2
Service
9.2
Dining
7.4
Guest reviews
7.6/10
based on 5 reviews
5/5
based on 1170 reviews
9.6
9.6/10 based on 486 reviews
#3 of 62 hotels in Queenstown based on Tripadvisor
Ian
United Kingdom,
February
2025
7.2/10
I had a really mixed experience at this hotel. While the staff were outstanding and always willing to help, the ongoing construction made our stay quite uncomfortable. The location was great, providing easy access to the city, but the noise from the street and the lack of functional air conditioning really took away from the overall experience.
Rooms
5.0
The room was spacious but unfortunately suffered due to construction disturbances. The air conditioning didn't work, leaving us with a hot room and noisy street view.
Service
9.0
The staff were incredibly attentive and friendly, always eager to assist, even when faced with challenges beyond their control.
Location
8.0
The hotel is ideally situated within short walking distance to the center of town, making it very convenient for exploring.
Dining
8.0
The daily canapé hour offered a lovely touch, allowing us to enjoy local wines and interact with other guests.
Facilities
6.0
Facilities were limited and affected by construction, but the effort to provide a fan in our room was appreciated.
Justin
United Kingdom,
February
2025
8.6/10
My stay at the boutique hotel was truly exceptional, with a warm and welcoming atmosphere, and exceptional service that made me feel at home. The rooms were well-appointed and comfortable, although I had a slight issue with the water pressure during my stay. The location was convenient, just a short walk from the main area, making it easy to explore Queenstown. Although the hotel doesn't offer dinner, their breakfast was delightful, and I appreciated the overall value for my stay.
Rooms
9.0
The rooms were beautifully designed, with a fantastic bathroom and incredibly comfortable bed, making for a cozy retreat after a long day.
Service
10.0
The staff were incredibly friendly and accommodating, going out of their way to ensure we had everything we needed, even during some challenging circumstances.
Location
9.0
The hotel is ideally located just a short walk from the center of Queenstown, allowing easy access to attractions while still being in a quiet and serene area.
Dining
7.0
Breakfast was delicious and satisfying, though I would have liked more options, as it was somewhat limited.
Facilities
8.0
The facilities were impressive, but there were some hiccups with water pressure during peak times.
Ava
United Kingdom,
November
2024
8.8/10
We had an incredible stay at this boutique hotel where the spacious rooms offered stunning views of the park and mountains. The staff truly went above and beyond to make our experience special, particularly during breakfast. However, there were some design flaws in the room regarding storage space and minor issues with water pressure. Overall, the value was great, especially considering the quality of service and amenities provided.
Rooms
8.0
The room was enormous, clean, and modern but lacked adequate closet space. It had a lovely view across the park facing the Remarkables mountains.
Service
10.0
The staff was exceptionally accommodating and friendly, especially during breakfast. They ensured every detail was covered, making our stay feel special.
Location
9.0
The hotel is in a perfect spot, just a short walk from downtown and close to the gondola, yet located in a quiet area, which we loved.
Dining
9.0
Breakfast was one of the highlights, beautifully cooked and presented. Even local specialties were served, adding a personal touch to our experience.
Facilities
8.0
The hotel had great facilities, including a kitchen in the room, which made our stay even more comfortable.
Christina
United Kingdom,
October
2024
5.0/10
Our stay was quite mixed. On one hand, the hotel offered great views and a comfortable atmosphere. On the other hand, the ongoing construction was a significant downside that affected our overall experience, particularly with noise and accessibility. While the staff was generally pleasant and accommodating, the conditions of the facilities left a lot to be desired, which made it hard to justify the price.
Rooms
5.0
The room had its moments but was overshadowed by the construction. It was messy and poorly maintained. The lack of functioning air conditioning made it uncomfortable during the day.
Service
7.0
Staff was friendly and willing to help, but they couldn't do much to alleviate the issues created by the construction. Their efforts were appreciated.
Location
6.0
The hotel has a decent location, with proximity to several attractions, but the noise pollution from the main road was a letdown.
Dining
5.0
Breakfast was prepared fresh, but it lacked variety and the quality was not what you'd expect from a boutique hotel. We also encountered some unsanitary conditions during breakfast.
Facilities
5.0
Due to ongoing construction, the facilities felt cramped and cluttered. The lack of a functioning air conditioning system was a major drawback.
Jason
United Kingdom,
October
2024
9.0/10
My stay was delightful, thanks to the serene location and the incredibly helpful staff. The rooms were modern and well equipped, making it a comfortable home base during our trip. However, the construction work outside was a bit of a drawback, affecting the overall ambiance during our stay. The dining experience was fantastic, especially the gourmet breakfast offerings, but it was a shame about the occasional noise from the nearby street.
Rooms
9.0
The rooms were modern, clean, and well-equipped with kitchenware, which made cooking simple meals easy.
Service
10.0
The staff were amazing, going above and beyond to ensure we had a wonderful stay; they were warm and attentive.
Location
9.0
The hotel is situated in a quiet area, just a short walk from the town center, making it the best of both worlds.
Dining
8.0
Breakfast was gourmet and delicious, featuring thoughtfully prepared options, although I would have loved more variety.
Facilities
9.0
The hotel provides excellent amenities, including cozy common areas and complimentary canapes and wine in the evenings.
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